WhatsApp blast adalah sebuah metode untuk mengirim pesan massal ke sejumlah nomor WhatsApp sekaligus menggunakan fitur broadcasting. Pengiriman pesan ini dapat berupa teks, gambar, video, atau suara.
WhatsApp blast juga dapat digunakan dalam pekerjaan desk call penagihan. Beberapa kegunaan WhatsApp blast dalam pekerjaan desk call penagihan adalah sebagai berikut:
Mengirim pengingat tagihan kepada pelanggan yang lupa atau belum membayar tagihan tepat waktu.
Memberikan informasi tentang cara pembayaran, ketentuan tagihan, atau perincian tagihan kepada pelanggan yang membutuhkan.
Melakukan tindakan penagihan otomatis dengan mengirimkan pesan yang mengingatkan pelanggan untuk segera membayar tagihan yang masih tertunggak.
Memberikan solusi kepada pelanggan yang memiliki kesulitan dalam membayar tagihan atau memiliki pertanyaan tentang tagihan mereka.
Kegunaan WhatsApp blast dalam pekerjaan desk call penagihan adalah untuk meningkatkan efisiensi dan produktivitas. Dengan menggunakan teknologi ini, pekerja dapat mengirimkan pesan yang sama ke banyak pelanggan sekaligus, sehingga dapat menghemat waktu dan tenaga dalam menangani pekerjaan desk call penagihan. Selain itu, WhatsApp blast juga dapat membantu mengurangi biaya yang dikeluarkan untuk mengirimkan pesan satu per satu ke setiap pelanggan.
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Currently a Bachelor Degree in Geological Engineering Department, Majoring Oil and Gas – Trisakti University, Indonesia. Has attended various trainings including: Ahli K3 Umum, ISO 45001:2018, Basic Fire Fighting, Contractor Safety Management System (CSMS), Lock Out Tag Out (LOTO). Have worked at PT. Federal International Finance, PT. Sinergi Finansia Indonesia.
Escorting his career for the first time at PT. Angkasa Pura Support. as financial staff even though his background is in business and management. he was able to work beyond its capacity. and his experience made him good enough to lead Colmitra as a Business Director. and has over 4 years experience in Senior Funding sales officer at Bank Sinar Mas.
Has over 13 years of experience in Customer Service and Collection field. He has led many teams and experienced in handling customer from Banking and Financial Technologies Industries. Sugimin established Colmitra Persada Indonesia and directly manage all of professional teams under his supervision, especially in collection strategies. Colmitra Persada Indonesia has running since April 2019, and currently his professional team already grow bigger with more than 100 agents.
Commisioner.
Graduated from Soochow University, Taipei, Taiwan majoring in Business Administration and also Business Finance at the University of Southern California, Los Angeles, USA. Had a career in CV. Turikale, PT. Dharmala Agrifood, PT. PSP Group and at PT. Busana Perkasa Abadi. Social Science. Have worked at PT. Bank Pan Indonesia (Panin Bank).